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Intake Clerk – Entry Level
Intake Clerk – Entry Level
The Ferraro Law Firm is a growing firm seeking an enthusiastic and dedicated full-time Intake Clerk for
its Client Intake Department. Located in the thriving city district of Brickell, FL.
Qualifications:
High School Diploma or equivalency or equivalency
1 year of customer service experience preferably dealing with confidential and complex
information
Must be Bi-Lingual
Must have strong aptitudes in:
o Critical Thinking
o Time management
o Workflow coordination
o Exceptional communication with the ability to adapt quickly in a fast-paced environment
o Results driven
o Organized and
o Extremely detail oriented to contribute to the overall productivity of the team.
Must be proficient in Microsoft office with advanced knowledge in Excel to effectively manage
internal database and spreadsheets.
Duties & Responsibilities:
Objectives include, but are not limited to:
– Inbound calls related to client inquiries
– Outbound calls related to client inquiries that must be completed in a timely manner
– Manage internal callback logs
– Data entry of critical information in electronic databases
– Assisting with clerical tasks and special projects as needed
– Responsible for accuracy and completion of claim distribution to increase division efficiency
– Relentless dedication to the overall progress of the claim onboarding cycle to ensure reasonable
execution
***2-year degree from an accredited college or university and legal background is preferred. ***