Intake Clerk – Entry Level

Intake Clerk – Entry Level

The Ferraro Law Firm is a growing firm seeking an enthusiastic and dedicated full-time Intake Clerk for
its Client Intake Department. Located in the thriving city district of Brickell, FL.

 High School Diploma or equivalency or equivalency
 1 year of customer service experience preferably dealing with confidential and complex
 Must be Bi-Lingual
 Must have strong aptitudes in:
o Critical Thinking
o Time management
o Workflow coordination
o Exceptional communication with the ability to adapt quickly in a fast-paced environment
o Results driven
o Organized and
o Extremely detail oriented to contribute to the overall productivity of the team.
 Must be proficient in Microsoft office with advanced knowledge in Excel to effectively manage
internal database and spreadsheets.

Duties & Responsibilities:
Objectives include, but are not limited to:
– Inbound calls related to client inquiries
– Outbound calls related to client inquiries that must be completed in a timely manner
– Manage internal callback logs
– Data entry of critical information in electronic databases
– Assisting with clerical tasks and special projects as needed
– Responsible for accuracy and completion of claim distribution to increase division efficiency
– Relentless dedication to the overall progress of the claim onboarding cycle to ensure reasonable
***2-year degree from an accredited college or university and legal background is preferred. ***

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